Your Rights
Image of stairs with the following quote written on them: George H.W. Bush, 41st President of the United States signed the ADA into law on July 26, 1990. With Today's signing of the landmark Americans with Disabilities Act, every man, woman, and child with a disability can now pass through once-closed doors into a bright new era of equality, independence, and freedom.


VR Counselor's Supervisor

If you have any problems with the VR process that your VR counselor cannot help with, you may contact your VR counselor’s supervisor at any time for assistance. To find your VR counselor’s supervisor, VR Area Offices

VR Ombudsman Office: Customer Service

The VR Ombudsman Office will assist you in resolving your customer service needs.


Toll Free at 866-515-3692



If you email, include your phone number and the best way to contact you.

Client Assistance Program (CAP)

The Client Assistance Program (CAP) at Disability Rights Florida helps with any problem related to VR services. You may contact them any time while you receive VR services. Mail to: Disability Rights Florida, 2473 Care Drive, Suite 200, Tallahassee, FL 32308. Call toll free at 800-342-0823 or 850-488-9071; TDD at 800-346-4127.