VR Counselor's Supervisor
If you have any problems with the VR process that your VR counselor cannot help with, you may contact your VR counselor’s supervisor at any time for assistance. To find your VR counselor’s supervisor, VR Area Offices
VR Ombudsman Office: Customer Service
The VR Ombudsman Office will assist you in resolving your customer service needs.
Toll Free at 866-515-3692
If you email, include your phone number and the best way to contact you.
Client Assistance Program (CAP)
The Client Assistance Program (CAP) at Disability Rights Florida helps with any problem related to VR services. You may contact them any time while you receive VR services. Mail to: Disability Rights Florida, 2473 Care Drive, Suite 200, Tallahassee, FL 32308. Call toll free at 800-342-0823 or 850-488-9071; TDD at 800-346-4127.