Vocational Rehabilitation
Three people wearing masks, child, healthcare worker, man


Sometimes you may have a problem with VR services, or your counselor and you may disagree. If this happens or you have concerns or questions, contact your counselor’s supervisor at any time for assistance. If you are needing further assistance, contact the VR Ombudsman Office. This office is an impartial service available to any VR customer who has questions, concerns or believes they did not get the services they expected. The Ombudsman listens and helps in resolving complaints.


Toll Free at 866-515-3692




Ombudsman Office
Florida Division of Vocational Rehabilitation
325 West Gaines Street, Suite 1144
Tallahassee, FL 32399-0400

Note: The Client Assistance Program (CAP) at Disability Rights Florida helps with any problem related to VR services. You may contact them any time while you receive VR services. Mail to: Disability Rights Florida, 2473 Care Drive, Suite 200, Tallahassee, FL 32308. Call toll free at 800-342-0823 or 850-488-9071; TDD at 800-346-4127.