Ticket to Work Program

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Ticket to Work is a Social Security Administration (SSA) program available to Floridians. For those who qualify for social security benefits, tickets will be issued and may be taken to Employment Network (EN) participants, such as VR, who offer access to employment and rehabilitation services necessary to help a person secure and retain employment. This program is voluntary.

The Social Security Disability Resource Center website explains how the disability process works within the SSA program.

The Ticket to Work PowerPoint explains how the Ticket to Work Program works for Florida.

How Do I Get My Ticket?

The Ticket to Work Program is available to most Social Security beneficiaries with disabilities who meet certain criteria. SSA notifies those who are eligible to participate in the Ticket Program by issuing them a Ticket. Those receiving a Ticket are referred to as Ticket-holders. More than 11 million Ticket-holders are eligible to participate in this nationwide program and many are already working.

If you feel you are eligible and have not received a notice of your eligibility and your Ticket certificate, you may contact the Ticket to Work Program Manager, MAXIMUS Inc., at (866) 968-7842 to request a Ticket on Demand.

Keep Your Medicaid or Medicare

While you participate in the Ticket to Work Program, you will keep your cash benefits and medical coverage as you transition to the work place. In addition, Social Security has other "work incentives" that serve as a bridge between disability benefits and financial independence. You may receive:

Ticket to Work: Myth vs Fact

Myth…If I participate in the Ticket to Work program while trying to get a job, I'll lose my Medicare or Medicaid benefits.

Fact…Social Security provides special "work incentives" to help people with disabilities become financially independent. These include keeping your cash benefits and medical coverage while you transition to the work place. And if you find that you cannot work, it is easy to start your payments again.


Myth…If I am unhappy with an employment network, I will be forced to stay with the network once I give them my ticket.

Fact…When you assign your ticket to a particular employment network, you cannot work with another one at the same time. However, if it's decided that you and the organization cannot work together, you can take back your ticket and reassign it to another employment network. In addition, if you are working with VR, you can use your ticket with another employment network once you have completed your services with us.

Contact Us

If you have additional questions regarding the Ticket to Work program, contact your local VR Office or VR Ticket to Work Administrator Willette Bowers or call (850) 245-3271.