Frequently Asked Questions for
New Vendors

Q: What is Vocational Rehabilitation?

A: Vocational Rehabilitation (VR) is a federal-state program that helps people who have physical or mental disabilities get or keep a job. VR is committed to helping people with disabilities find meaningful careers. On-the-Job Training (OJT) is one way of preparing VR customers for success in the workplace.

Q: What type of services does VR provide?

A: Examples of VR Services:

Q: How much does VR pay vendors?

A: For health care services, VR pays the amount payable under the Medicare Part B system. For hospital per diem payments, VR pays the amount payable under the Medicaid system. In setting its highest allowable fee for all other services, VR shall ensure the fee is not set so low as to deny individuals the right to make an informed choice.

Q: How do I register as a VR Vendor?

A: Vendor registration is a three-step process which includes registration with MyFloridaMarketPlace (MFMP), submission of an electronic W-9 with the Department of Financial Services (DFS), and registration with VR. For more information, refer to the How To Become a Vendor document or Power Point.

Q: Are all vendors required to have a background screening?

A: Not all vendor types are required to have a background screening. Visit the Background Screening web page for information on requirements.

Q: How long does the Vendor Registration process take?

A: If all three steps of the process have been completed, the standard processing time is approximately 10 business days. Vendor types requiring background screening may take longer.
Note: If you are applying for an Employment Services Contract, the time frame for processing is 6 to 12 weeks.

Q: How do I check my application status?

A: Please allow the standard processing time of 10 business days before inquiring about your vendor status. You may send an email for status requests to vrvendors@vr.fldoe.org or call Vendor Registration toll free at (866) 580-7438 or (850) 245-3401 (local).

Q: How will I know if Iím approved as a VR Vendor?

A. Once your application is processed completely and a registration determination has been made (Approved, Denied, or Incomplete), you will receive notification of your registration status.

Q: Once approved, what is the next step? How do I get client referrals?

After becoming an approved VR vendor, contact your local VR office to receive client referrals. VR does not guarantee referrals.