Resources for Customers, Employers, and Counselors

The Florida Rehabilitation Council (FRC) welcomes you to share your feedback and experiences about Vocational Rehabilitation (VR) services. FRC is committed to equity and justice. Our role is to listen to individual stories and identify systemic issues that need to be addressed to increase the quality and availability of VR services in Florida.

How to become a member of the FRC

The Council is made up of Governor-appointed individuals. As a Council Member and Vocational Rehabilitation (VR) Advocate we work in strategic partnership to increase the employment of all people living with disabilities in competitive jobs of their choice. Representative groups are determined by assignment by the Governor, your experience and the interest group you want to represent, (i.e., labor, community rehab providers, disability groups, etc.)

The process for appointment to the FRC is to complete the Governor’s appointment application, identifying your wish to serve on the Council. You can find application at or by calling 850-488-7146.

For more information about becoming an FRC Member or the expectations of membership, please contact Council Program Administrator Roy Cosgrove or Council Analyst Kim Thomas at 850-245-3397 or


The Council does not assist in the resolution of individual case issues; however, it recognizes that you may wish to access additional resources if you have encountered difficulty during the vocational rehabilitation process. If you have experienced a conflict or disagree with a decision made by VR, there are two key resources to assist you, the VR Ombudsman's Office and the Client Assistance Program.

VR Handbook of Services (PDF)
VR Handbook of Services (TXT)


The White House recently highlighted a public-private partnership that works and was started in Florida - Hands on Hyatt. Hands on Hyatt is a state-funded training program that prepares individuals with disabilities for employment in the hospitality industry. This program began in 1998 at the Grand Hyatt in Tampa bay. Sixteen years later Hands on Hyatt is operating in 32 Hyatt Hotels in states all across the country. All students in this program are paid employees of Hyatt. The partnership has trained over 1,500 individuals with disabilities and has observed above average post-training employment outcomes. The founder and program director John Ficca was honored as a Disability Employment Champion of Change.

Disability employment awareness advocates commend the following businesses for being recognized as leaders within their communities in support of hiring those individuals best suited for the job – a person who lives with a disability! The 2014 Florida Statewide recipients include: Sea World Orlando, Dunkin Donuts, Gulf Coast Enterprises, Lee & Marie’s Cakery Company, Citigroup, Bay Pines VA Healthcare System and 2-1-1 Broward.

Will you be the next to hire a person with a disability and become that Champion of Change? These resources can help:

Disability Employment 101 brochure (PDF)

Recruiting, Hiring, Retaining, and Promoting People with Disabilities; A Resource Guide for Employers (PDF)

Abilities Work Help Desk

Disability Etiquette (PDF)


March 22 is designated as National Rehabilitation Counselors Appreciation Day. This gives Council pause to express appreciation to the backbone of the vocational rehabilitation profession for approximately 10,000 rehab counselors work in state agencies. Those 10,000 counselors serve more than 1,000,000 consumers on any given day. Thank you for all that you do, each and every day, on behalf of Floridians with Disabilities who want to work. You make a huge difference!

Counselor Ethics (PDF)

Public Forums

Public Forums are held at each quarterly meeting and during the year with Vocational Rehabilitation (VR) for rulemaking, state plan comments, etc. Please join us to hear what others are saying or to share your thoughts concerning VR.
Invitation to FRC/VR Public Forums (PDF)
Public Forum Guidelines (PDF)
Conference Call Access Instructions (PDF)

Order of Selection Forums Summary 2008 (RTF)
Financial Participation 2008 Forums Summary (RTF)