Ombudsman Office - Customer Service

VR Ombudsman
The Vocational Rehabilitation (VR) Ombudsman Office will assist you in resolving your customer service needs. This is an impartial service available to VR customers who have questions, concerns, or believe they may have been treated unfairly. The Ombudsman receives, investigates, and assists in resolving complaints. You may contact an Ombudsman by calling toll-free (866) 515-3692 (Voice/TDD) or email ombudsman@vr.fldoe.org.
Please include your phone number and the best way to contact you in your email.

